Privacy Policy

last updated: June 2026

1. Information We Collect

  • Discord user ID, username, and avatar (via OAuth when you use shop, tickets, or applications)
  • Moderation cases (via The Warden bot — logged on your behalf within the server)
  • Upload counts (via The Archive bot)
  • Economy data (via The Vault bot — Halos balance, level, activity)
  • Support ticket content (voluntarily submitted)
  • Purchase records (via Stripe — payment processing handled by Stripe; we store Discord ID and product only)

2. How We Use It

  • To deliver purchased roles and currency
  • To process support tickets
  • To display leaderboard rankings
  • To run staff moderation processes within the server

3. Data Sharing

  • We do not sell data
  • Stripe processes payments (see stripe.com/privacy)
  • Discord processes all communication (see discord.com/privacy)

4. Data Retention

  • Moderation cases: retained for server safety
  • Tickets: retained for 12 months after closure
  • Purchase records: retained for 7 years (legal requirement)
  • Economy data: retained while you are a member

5. Your Rights

  • Request deletion: open a support ticket at seraphym.online/support
  • Data export: open a support ticket at seraphym.online/support

6. Contact

  • Support ticket system: seraphym.online/support
  • Discord server: discord.gg/seraphym